JOHNSON PLASTICS PLUS PRIVACY POLICY

References in this Privacy Policy to “you” or “your” means the individual user accessing our website.  Where the Privacy Policy refers to “us,” “we,” or “our,” we mean Johnson Plastics Plus. 

The Information We Collect:

When you use a Johnson Plastics Plus website, we collect certain information. The information that we collect depends on the activities you choose to engage in when you visit a Johnson Plastics Plus website.  We collect personal information, such as your name, mailing address, email address, phone number and payment card information (collectively, “Personal Information”).  We also collect browsing information, such as your device type, internet browser name, internet protocol address (“IP address”), geographic country, and web browsing history (collectively, “Browsing Information”).  We collect Browsing Information through the use of cookies, which are small files that are transferred to your computer’s hard drive through your web browser to enable us to recognize you when you return to our website.  Web beacon technology is also used, which allows us to identify which webpages on our sites that visitors view. 

We will ask you to provide us with Personal Information in each of the following instances: (i) when you complete an online order; (ii) when you choose to subscribe to our E-newsletters; (iii) when you submit a Sample and Literature Request via a Johnson Plastics Plus Website; or (iv) when you contact us by email or telephone with a comment, question, or request.

Completing an Order:
To complete an order, we require you to supply us with Personal Information such as your name, billing address, ship to address, and payment information. 

Johnson Plastics Plus E-newsletter, Sample and Literature Request: 
You have the option to sign up for the free E-newsletter or submit a Sample and Literature Request. To do so, you will need to supply your email address in the E-Newsletter form located at the bottom of any page, or you will need to fill out the Sample and Literature Request form.   The contact information collected is only used to forward the E-Newsletter to the e-mail address supplied.

Other information:
When you express your interest in our products, download product literature, and make product inquiries and provide us with your Personal Information, we utilize artificial intelligence technologies to help us better understand your preferences and the types of communications that might be best suited for your interests based upon your interaction with our website and the materials you download or inquire about on our website. 

How we use and share Personal Information:

Orders:
When you choose to order a product from our website, we use the Personal Information we collect from you for the purposes of verifying and completing the financial transaction and order.  Our use of your Personal Information in this processing activity is directly necessary for the purposes of fulfilling our contractual obligations to you as it relates to the sale.  If you fail to provide us with the required Personal Information, we will be unable to process your order.  During the purchase transaction, you will be asked for your affirmative consent (opt-in) to enroll to receive our E-Newsletter, which is entirely voluntary.  You may unsubscribe to the E-Newsletter at any time by clicking the unsubscribe link at the bottom of the email or by contacting our customer service department at marketing@JPPlus.com and requesting removal from our distribution list. 

Information Collected From Cookies: 
We collect and use information from internet cookies, with your consent, as detailed in our Cookie Policy.

E-Newsletter, Sample and Literature Request: 
The Personal Information collected when you enroll to receive our E-Newsletter is only used to forward the E-Newsletter to the e-mail address supplied.  You may unsubscribe to the E-Newsletter at any time by clicking the unsubscribe link at the bottom of the email or by contacting our customer service department at marketing@JPPlus.com and requesting removal from our distribution list.   To the extent you request a Sample or Literature Request, your Personal Information is only used for the purposes of responding to your request. 

Johnson Plastics Plus shares Personal Information collected from you in the following ways:  

Payment card processors:
Payment card transactions are handled by a third-party processor, which receives the payment card number and other personal identifying information only to verify the credit card numbers and process the financial transaction.

Our Service Providers:
Johnson Plastics Plus utilizes third party service providers so that we can provide our services to you.  In each instance, these services are provided to us by contract. These service providers provide us with web hosting, enterprise management services, marketing platform systems, and data storage services.  Your Personal and Non-personal Information is used exclusively by our third party service providers to comply with their contractual obligations to us. 

Law Enforcement Investigations:
Johnson Plastics Plus will disclose Personal Information when we believe that the disclosure is necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Johnson Plastics Plus, our users, or others. For example, we may be required by law to disclose Personal Information about you without your consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant.

Communications from Johnson Plastics Plus:

If you submit Personal Information, you will receive the following communications based upon your specific interaction with Johnson Plastics Plus, as detailed below:

Communications Related to Transaction, Account Maintenance, and Inquiries: 
By placing an order through a Johnson Plastics Plus website, you will receive communications from us relating to: order confirmations; order updates; order problems; and material changes to this Privacy Policy.   When placing a phone call or email to Johnson Plastics Plus, your personal information will be used to respond to your request.  For telephone calls, you will be asked whether you consent to receiving our E-newsletter.  If you consent, you will receive an email message containing instructions to confirm your consent to receive our E-newsletter, which you may revoke or otherwise unsubscribe from at any time by contacting us or clicking the unsubscribe link contained at the bottom of the communication.   

Johnson Plastics Plus E-newsletter, Sample and Literature Request:
You may sign up for the free E-newsletter or submit a Sample and Literature Request. To do so, you will need to supply us with your email address in the E-Newsletter form at the bottom of any page, or fill out the Sample and Literature Request. The contact information collected is only used to forward the E-Newsletter to the e-mail address supplied. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of the message or by contacting our customer service department and requesting removal from the distribution list.

Control Over Your Information:

Depending upon your internet browser and settings, you may be able to reject cookies.  Please be aware that by rejecting cookies on our website, some functions and features will not work properly. 

To learn more about Google Analytics and ways to disable or block such technology, visit: https://tools.google.com/dlpage/gaoptout.

To the extent you enroll to receive our E-newsletter by providing your affirmative consent (opt-in), you may withdraw your consent and unsubscribe to the E-newsletter email by clicking at the unsubscribe link at the bottom of an E-newsletter email or contacting our customer service department and requesting removal from the distribution list. 

Children’s Privacy:

United States:
To comply with the Children's Online Privacy Protection Act, Johnson Plastics Plus websites are only available to users within the United States who are at least 13 years old. Johnson Plastics Plus will never knowingly request Personal Information from anyone under the age of 13.  If you are under 13, please do not use a Johnson Plastics Plus website.  If a child has provided us with Personal Information, that child’s parent or legal guardian should contact us immediately to delete such information from our database. 

European Union:
Any user of our websites located within the European Union (“EU”) that meet the definition of a “minor” as defined under applicable EU law shall not use or provide any information to a Johnson Plastics Plus website.  If a child has provided us with Personal Information (or personal data), the person with legal responsibility for that child should contact us immediately to delete such information from our database. 

Linking to Third-Party Websites:

When you click on links on our site that take you to a website outside of Johnson Plastics Plus website, you will be subject to the third parties' privacy policies and terms of use. While we support the protection of privacy on the Internet, Johnson Plastics Plus is not responsible for the actions of any third-party websites. We encourage you to read the posted privacy statement and the terms of use of any and every site you visit, whether you are linking from our site or browsing on your own.

Protecting Your Information:

The Personal Information you provide -- including your credit card information -- to create and access an account with us and to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to reduce the risk of such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

Alternative Customer Purchasing Options:

If you do not feel comfortable sending your payment card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone.  When you call us to complete a transaction or to inquire about information, we will ask for your consent to use your information in accordance with this Privacy Policy.

Changes to Privacy Policy:

Johnson Plastics Plus reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. It is your responsibility to regularly review this Privacy Policy for changes.  We will post a notice on our website regarding any material change in this Privacy Policy.

EU Data Rights:

On May 25, 2018, the European Union’s (“EU”) General Data Protection Regulation (“GDPR”) goes into effect.  In accordance with the GDPR, identifiable natural persons (“data subjects”) located within the EU must be provided with the following information: 

Contact Details of the Controller:
Johnson Plastics Plus
12450 Oliver Ave. Suite 100
marketing@JPPlus.com
1-800-869-7800 

Contact Details of the Data Protection Officer
David Hilmer
Vice President Information Technology
dhilmer@rowmark.com
1-800-869-7800

Purposes of Processing:
Personal data is processed for the purposes detailed in this Privacy Policy.  The legal basis for the processing activities detailed in this Privacy Policy are by consent and/or contract as detailed herein. 

Recipients or categories of recipients of the personal data:
Personal data is received by our payment card processor, service providers, and where required law enforcement in accordance with this Privacy Policy.

Personal Data Storage Criteria:
Personal data is stored by us until such time as you contact us, in writing, to request that your personal data be deleted. 

Transfers:
If a transfer of your personal data is required to a third country or international organization, the transfer is pursuant to appropriate and suitable safeguards, including the execution of the Standard Contractual Clauses as approved by the European Commission. 

Data Rights:

EU data subjects have the following data rights:

• Right to access to the personal data we have for such data subject;
• Right to rectification of incorrect personal data;
• Right to erasure of the personal data we have for such data subject;
• Right to restriction of processing concerning such data subject;
• Right to object to our processing of such personal data;
• Right to data portability, that is, a copy of the data we have on such data subject;
• Right to withdraw consent at any time to our processing of such data subject’s personal data; and
• Right to lodge a complaint with a supervisory authority.

You may exercise your data rights by contacting us, in writing, at the address indicated above.

Questions or Comments:

If you have any questions regarding our Privacy Policy, please email us at marketing@JPPlus.com.

Last Updated: April 4, 2023